E-Commerce Manager [120]

Link JD: https://viectop.com.vn/viec-lam/e-commerce-manager-120-5332.html

1. Ecommerce Strategic Planning: 

• Manage Ecommerce P&L to secure profits and meet company business objective (Market share, Market Grow, Profits) 
• Develop monthly/ quarterly/ yearly ecommerce plan for all ecommerce sites (Shopee, Lazada, TikTok & Branded Website) 
• Develop Trade plan that covers promotion/ combo/ sale forecast for each campaign.
• Manage product portfolio to build action plan to drive sale performance.
• Develop CRM plan to recruit & retention customer through ecommerce site.
• Market & Competitor review & analysis to finalize action plan.

2. Implementation:

• Take the lead of operating all Brand page that distributed by Blue Ocean Partners Vietnam (Including Shopee, Lazada, Tiki, TikTok & Owned Website)
• Work directly with KAM (Key Account Manager) of Health & Beauty industry from ecommerce sites
• Implement sale campaign monthly/ quarterly/ yearly at ecommerce sites. 
• Work closely with Brand Team & Creative Team to develop Ecommerce materials that under brand guideline of Blue Ocean’s Partners 
• Work with Livestream team to operate Livestream campaigns. 
• Work with Supply Chain to forecast stock & inventory. As well as coordinate with Warehouse team to manage stock on hand to avoid the out-of-stock situation.
• Risk management in Ecommerce site
• Take responsibility to upload product information, develop visual, product explanation of each SKUs in ecommerce site & brand website. 
• Manage Media team for optimizing Media performance & ROAS.

3. Report & Evaluation:

• Monthly/ Quarterly & Yearly performance reports 
• Keep track, learn & evaluate every campaign to improve in the next campaign
• Track operational metrics such as revenue and expenses, apply results forecasting tools to drive sales or optimize resource allocation.
• Deploy related paperwork.
• Monitor and report the performance indicators (KPI) of Brand website & Brand ecommerce website.
• Develop & implement SEM/ SEO campaign.