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Mô tả công việc
● Operate our customer environments following predefined procedures
● Detect and classify issues according to their severity
● Mitigate issues when mitigation processes exist
● Escalate issues not covered by procedures and do the follow up until resolution
● Report abnormal events during your shift
● Sharing 24/7 rotation as part of the team
● Example of potential evolution: propose new procedures and participate to their
documentation, gaining autonomy on the treatment of “non-covered by processes”
incident, ...
Yêu cầu ứng viên
- English TOEIC 700 or equivalent. French / Japanese are a plus;
- Ability to follow thoroughly procedures;
- Ability to quickly provide a summary of the facts;
- Ability to share load with team members when an incident occur
- Having experience working in a production environment is a plus
Quyền lợi được hưởng
● International and multicultural environment
● Continuous learning and internal evolution opportunities
● Opportunity to start (beginners / juniors are welcome) or boost your career
IPSIP VIET NAM
Địa chỉ: Sarina Town SH05.01, số 2 đường B4, phường An Lợi Đông, quận 2, Hồ Chí Minh
Website: https://www.ipsip.eu/
Created in 2002 in France, IPSIP Group is growing its services’ branch starting from the installation of tailored data centers to the complete monitoring and remote management of a whole IT infrastructure. More than simply providing customized data centers, the group is now offering a complete panel of IT solutions, including 24/7/365 remote monitoring via their Network Operations Center (NOC), IT infrastructure audit and consulting, development of business solutions etc.
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