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Number 1, Street 10, Song Than 1 IZ, Di An City, Binh Duong Province, Bình Dương
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The Customer Service Coordinator is responsible for providing excellent customer service by coordinating between Customer Service team and Sales team to meet customer satisfaction, including but not limited to:
- Support business by processing Sales orders in order to give sufficient information on production availability and delivery status to both internal and external customers;
- Coordinating with Sales, Production and Logistics and inter-companies to ensure that deliveries are made on time and in full;
- Manage documents by processing and filling all related documents pertaining to it to assure good profile well maintained for future reference;
- Follow up all activities in team by conduct and support all staff for provide excellent customer service.
***Working Location:
This position will move officially to Hiep Phuoc IZ in Q2/ 2021.
- Hiep Phuoc Industrial Park (Nha Be District, HCMC)
- Company shuttle van is provided.
- University graduate in relevant fields (Business Administration or Foreign Trade);
- 2 year working experiences in customer service is a priority;
- Customer-oriented, team work spirit;
- Tactful and effective complaint handling behaviors;
- Good interpersonal & communication skills;
- Good command of English and MS Office.
- An international and professional European working environment;
- Opportunities to work with Regional and Global team;
- Competence development through Jotun Academy and E-Learning Gateway;
- Attractive compensation and benefits (13th-month salary, performance bonus, allowances, etc.);
- Healthcare for self and your family members;
- Engagement activities (Outing, Teambuilding, Family Day, Sport Day…);
- Transportation provided from/ to HCMC/ Binh Duong Head Office.
Địa chỉ: No., 1 Street 10, Song Than 1 Industrial Zone, Di An Town, Binh Duong Province, Bình Dương
Website: http://www.jotun.com.vn
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